Home > Businesses > Northern Heating > Reviews of Northern Heating > Review

"Jaw droppingly poor customer service"

A review of Northern Heating by Anonymous written on Friday 4th of September 2015

Advertisements

My wife and I went to this establishment today (4/09/15) looking for advice and to purchase a gas fire.

On entering, I saw a large sign in the showroom which I think said "showroom advice" so seeing an employee sitting at a desk below it, I approached him.

As there was no one else either at this desk nor any other customers, I thought we were in luck, but no.

The man continued chapping away on his computer without lifting his head or giving any kind of acknowledgement of our existence. A full minute of ignorance followed by which time I was getting rattled.

Eventually I got a "yes", and I said that I was looking for some advice. The curt reply, "she's not here today".

Really! No apology for a minute of ignorance. No one else could help, no brochure, no further guidance, nothing. You couldn't make it up. Breathtakingly poor.

Taking our custom elsewhere. .

Agree? Disagree? Add your own review of Northern Heating

Did you find this review inappropriate or offensive?

More Northern Heating Reviews

Now showing reviews 1-1

View all Northern Heating reviews

Advertisements

NOTE: Reviews are submitted by visitors of our site. The contents of this page are in no way representative of the entity being reviewed, Northern Heating, and are merely third party opinions. Aberdeen Online accepts no liability in respect of any material submitted by visitors and published by us and we are not responsible for its content and accuracy. For further details, see our Terms & Conditions.

Northern Heating

Map showing Northern Heating on Whitemyres Avenue